client-accounting-premium

Client Accounting Premium Managed Service

Our Client Accounting Premium Service brings together Client Accounting with Rent Arrears, Tenant Referencing and Contractor Invoice Processing, giving you a single, consistent way to manage your portfolio. Our team handles the day-to-day work, from rent processing through to payments, compliance and supporting processes, keeping everything accurate and up to date.

Every landlord gets paid on time, every month. Your fees land in your account, statements are issued as standard, and your client account is managed in line with industry requirements.

Delivered through our TLP Software Platform at no additional cost, everything sits in one place, with clear visibility across your business.

Client Accounting

Our Client Accounting service takes the burden off your shoulders by handling all aspects of client money management, ensuring full compliance with industry regulations. We reconcile bank accounts daily and keep everything running smoothly, so you can focus on growing your business.

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Key Features

Set up a ring-fenced client account with read-only access for full transparency
Full management of your client account
Lodging of tenant deposits with regular account reconciliation
Same-day landlord and contractor payments as standard
Landlord statements
Daily bank reconciliations
Contractor payments and refunds
Compliance with industry standards and regulations
Monthly itemised fees & commissions reports

Rent Arrears

Full portfolio coverage – applies across your entire managed portfolio.
Forward-looking from go-live – we chase arrears arising after go-live.
Structured chase workflow – triggered when rent isn’t received by the due date, escalating across three contact stages before legal escalation.
Formal arrears notice – referencing the tenancy agreement and creating a documented paper trail for potential possession proceedings.
Legal escalation support – we notify you at the 3-month threshold and provide a pre-filled Section 8 notice, confirming if arrears meet the required threshold (e.g. accounting for Universal Credit delays).
Full audit trail – every contact attempt logged and timestamped throughout.

Tenant Referencing

Full applicant picture – credit checks, bank statements, employment and landlord history all reviewed together in one place.
Income and affordability assessment – verified income and expenditure checked against a standard affordability model.
Employment and landlord verification – three years of employment and rental history confirmed to build a reliable picture of the applicant.
Clear decision outcome – every report returned as pass, refer or fail, with a supporting summary.
Structured report – all findings presented in a single, easy-to-read report with a clear recommendation.
Simple submission – send the applicant details to our team and we handle the rest.
Complete audit trail – every reference logged with a full history of checks and outcomes.

Contractor Invoice Processing

Simple submission – email the invoice to our team and we handle the rest.
Full processing handled – invoices matched to the correct property and tenancy, coded and loaded against the right record.
No data entry required – your team doesn’t need to input or manage invoices manually.
Accurate property allocation – every invoice linked to the correct tenancy for clear tracking and reporting.
Complete audit trail – every invoice logged with a full history of when it was received and processed.
Consistent, standardised workflow – every invoice handled the same way, reducing errors and gaps.

Book a Call

Each service is designed to streamline your financial processes and provide peace of mind.
Contact us today to learn more about how we can support your agency’s needs.